Privacy Policy
Last updated: February 1, 2025. This Privacy Policy describes how Pixel Labs Solutions LLC collects, uses, and shares your personal information.
1. Information We Collect
We collect information you provide directly to us when you fill out a contact form, request a website audit, subscribe to our newsletter, or otherwise communicate with us. This may include:
- Name and email address
- Phone number
- Company name and website URL
- Information about your business needs and goals
- Any other information you choose to provide in messages or forms
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We collect this information using cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Deliver free website audits and marketing consultations
- Send you marketing communications about our services (you may opt out at any time)
- Improve our website, services, and overall user experience
- Analyze website traffic and usage patterns
- Protect against fraud, unauthorized transactions, and other illegal activities
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We share information with third-party vendors who help us operate our business, such as email delivery services (e.g., Resend), analytics providers (e.g., Google Analytics), and scheduling tools (e.g., Cal.com). These providers are contractually obligated to use your information only to provide services to us.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our website. This includes:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics 4).
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and audit requests are retained for up to 3 years unless you request earlier deletion.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability
To exercise any of these rights, please contact us at cole@pixellabs.solutions.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pixel Labs Solutions LLC
Email: cole@pixellabs.solutions